Applicable Products
Select Uninstall Citrix Workspace App and follow the on-screen instructions. The.dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time. If the file is no longer on your computer, download the file again from Citrix Downloads to uninstall the application. MacOS 10.15; MacOS Big Sur 11.0.1. Download Citrix Workspace app for Mac Download Citrix Workspace app for Mac (248.3 MB -.dmg) Version: 21.04.0.14 (2104. Ans - Citrix Receiver is a component that needs to be installed to access Citrix Applications and Desktops from a Mac device, without installing receiver you won’t be able to access. Both Service Records and Receiver Helper are processes used by Citrix Receiver, a workspace virtualization tool heavily used by numerous organizations. This solution was superseded by an app called Citrix Workspace in 2018. MacOS is flagging Service Records as harmful because many companies and individuals are still using the legacy software.
The data is also saved and preserved across different sessions regardless of the device and operating system. By the way, Citrix Receiver for Mac was superseded by Citrix Workspace application starting from August 2018. Whereas the legacy program can still be downloaded if a user so desires, it doesn’t get new features anymore.
- Receiver
Information
This article is intended for Citrix administrators and technical teams only. Non-admin users must contact their company’s Help Desk/IT support team and can refer to CTX297149 for more informationCitrix Receiver For Mac Os 10.15.5
Apple released Mac OSX 10.10 on October 16th. Changes in Mac OSX 10.10 require changes in Citrix Receiver for full operation.Citrix will release a tech preview release of Receiver for Mac 11.9 designed to support OSX 10.10.
Citrix Receiver For Mac 10.14
Users upgrading to OSX 10.10 who want to continue to use Receiver should install the Receiver for Mac 11.9 Tech Preview.How will existing users of Receiver 11.8.2 and XenApp and XenDesktop be impacted?
Users may experience issues with unresponsive keyboard input while using Receiver or may not be able to connect through NetScaler Gateway.
As this is a major OSX update, the full extent of possible issues user may experience with Receiver for Mac 11.8.2 is unknown.
Reporting issues for tech preview
Tech preview is not supported by Citrix tech support. Users on Mac OSX 10.10 using the Receiver for Mac 11.9 – Tech Preview should report issues to the Tech Support Discussions Forum.
Additional Resources
CTX200212 - Keyboard Input Fails in Citrix Session from Receiver for Mac with OSX 10.9.5